Solutions 4 Office Ltd products are made to order and therefore once ordered they cannot be cancelled or returned (unless the product is faulty)
Defective goods will be accepted only with prior authorisation from Solutions 4 Office Ltd Head Office and receipt of a Solutions 4 Office Ltd authorisation number. A credit will be issued only after the faulty goods are inspected and approved and will be based on Buyer’s cost for the goods in question.

The following applies:-

  • Goods defective on delivery may be returned for exchange once agreed by Solutions 4 Office Ltd Head Office and an authorisation number obtained
  • Goods incorrectly delivered by Solutions 4 Office Ltd may be returned for full credit

The above conditions do not affect your statutory rights when goods are faulty, or not as described.

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